HomeMy WebLinkAboutMIDLAND GIS SOLUTIONS SERVICE AGREEMENT MIDLAND
October 1, 2013
GIS Solutions
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Service Agreement
For
Upgraded Integrity Silverlight & HTML5
Mobile GIS Website
Submitted by: Midland GIS Solutions
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. WWW.MIDLANDGIS.COM
City of Foirfox, lA October 1, 2013
Cynthia Stinson
City Clerk
City of Fairfax
PO Box 337
Fairfax, IA 52228
Dear Cynthia,
Midland GIS Solutions respectfully submits the following service agreement to the City of Fairfax to
provide an upgraded Integrity Silverlight and Html 5 website. Our upgraded Integrity platform will
support the city's effort to continue utilizing a comprehensive web based GIS mapping program.
The new Integrity platform will integrate the city's available aerial photography, existing GIS data
layers, and external databases to make this information easily accessible through the web GIS
mapping platform.
Midland GIS Solutions takes pride in maintaining a high standard of quality with regard to all of our
projects and we guarantee that same high standard will be applied to your project. We fully
understand that our success in this project is dependent upon your satisfaction and we will make
every effort to ensure that common goal is achieved.
Thank you for giving us the opportunity to provide you with the following service agreement. Our
team of professionals has the expertise, experience and enthusiasm necessary to make your GIS
mapping project successful and stands ready to form a partnership with the City of Fairfax in that
success.
Respectfully Submitted,
Midland GIS Solutions
Erin Allen
Business Development Director
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GIs sol=ns Pope 1
City of Fairfax, 1A October 1, 201.E
Technical Work Plan
Upgraded Integrity Silverlight & Html 5 mobile website
Midland GIS Solutions will transition the City of Fairfax's existing Silverlight GIS website over to our
upgraded Silverlight and Html 5 web platform. The new Html 5 website will allow the city to access
the website on multiple Internet connected mobile devices. (Android, Apple, and Windows tablets
and smartphones)
Existing aerial photography, GIS data layers, and external databases accessible within the city's
existing SDE database will be utilized for the upgraded website.
GIS Data Hosting
Midland GIS Solutions will continue to host the city's GIS website on a Dell PowerEdge R7 web server.
Midland GIS Solutions maintains a secured, climate controlled server room with a dedicated twenty
(20) Mb upload and twenty (20) Mb download speed fiber
Ethernet connection. The server room is connected to a
gas-powered generator to keep the web servers up and
running in case of a power outage.
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Core Components
Production quality reports, non-spatial data, enhanced security, and search Features can be easily
incorporated into your applications. You can print large-format, high-resolution maps with data and
mark-up using pre--defined print templates. Tailor custom reports to meet the evolving needs of
your stakeholders. Plus, you can easily visualize and search data from third-party systems not
traditionally accessible to spatial applications.
Data Linking
Link to external non-spatial databases, files, or web services and embed this data in reports,
searches, and forms. Data Linking also provides the ability to retrieve data from external data
sources and link it to attributes of spatial data, extending the reach and capability of your
applications.
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City nfFoir/oY 1A October 1, 2013
Security
Includes advanced security features which provide you with the ability togrant ordeny access to
specific components.
Printing and Reporting
You can invoke normal or large forma1, high-resolution template-based printing and
reporting. Template-based printing allows You to create printable maps using customized
and out-of-the box layouts.
Template-based reporting enables you to easily generate commonly used reports that have
been pre-configured bvthe administrator. Each template defines astandard layout for
reporting on the layer's features, attributes, linked and computed data. By saving your
organization valuable employee time, you will be able todo more with your budgets and
resources.
Search
Customize your searches by creating your own search forms and query tasks.
Forms
Forms provide asimple way tocreate dialogs that prompt end-users for input through web
or mobile applications. Aform designer allows you to add input items such as text bnxea,
auto-complete entries, date pickers and drop'downs, ihen, associate validation rules and
control the forms layout.
Map Viewers Provide an Outstanding User Experience
The viewer for Si|vcdight provides advanced Web mapping capabilities for GIS departments
seeking to deploy featurerich. user-centric web applications. The viewer for HTPNLS
provides a complementary viewer geared towards providing simple, targeted web-
mapping applications serving desktop brovvsers, tab|ets, and a broad array ofhandheld
devices.
Easily Configurable
No programming knowledge required. Using the simple web-based management tools, you
can configure avariety of elements within the viewer, including map sen/ices, security'
non-spatial data sources, reporting, printing. layer list, workflows, tools, the look and feel
of the application, and more.
Built-in Tools
The upgraded viewer provides numerous must have features including various
measurement tools, dynamic map tips, feature hyperlinks and more.
Reporting and Printing
Template-based printing allows you to run high-resolution, large format (plotter size) print
jobs. Custom built templates can include main map. legend, overview map' north arrow,
corporate logos orimages, titles, copyright messages, mark-up and graphics, scale and
projection information. You can run reports for single or multiple features and export the
results to a PDF or [SV file.
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City ofFairfax, 14 October 1, 2013
Editing
Built-in features enable end users to create new fea1ures, edit geometry of existing
fea1ures, and modify attribute data and much more. The editing tools are intuitive and
include highly dynamic snapping capabilities. Uoco can edit data belonging to versioned
geVda1abase layers exposed inthe application.
Layer List
The Layer List provides layer organization and collapsible categorization. You can also
control map service transparency, layer visibility contro|, view a dynamic legend (reflects
currently visible |ayers), and filter/find layers with text input, Having such awide range of
controls will enable you to have greater control over your |nycrs, and in turn, over what
data that is accessible to you.
Integration
Bi-directional integration allows you to launch from other applications or have other
applications launch aviemcr. The URL Integration feature supports avariety of options,
such as; zoom to specific extent, or zoom to and highlight a particular feature. Common
types of applications which are integrated include document management, permitting'
assessment, and other non-spatial business applications,
Online Help & Tutorials
Online-help and tutorials for administrators and users are provided through aResource
[enter, as well as a Discussion Forumwhere you can post questions and suggestions.
Development
Hosting
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For the performance of the agreement by Midland GIS Solutions, the City of Fairfax shall pay Midland
GIS Solutions the sum of$1,000.00 for setting up the Html 5 mobile website. The upgraded
Silverlight Interface will be provided at no additional charge as part of the monthly hosting fee
already paid by the City nfFairfax tu Midland GIS Solutions. Midland GIS Solutions will have
months tocomplete the work under this agreement.
The City of Fairfax reserves the right to request additional work and changes where unforeseen
conditions require changes and work beyond the scope ofthe project. lnthisevent, asupp|ennentto
this agreement shall be executed and submitted for the approval by the City prior to performing the
additional or changed work or incurring any additional costs therefore. Any change in compensation
shall be covered in the supplement agreement. Midland GIS Solutions shall not be compensated for
work the City does not require that is performed without the prior written approval by the City.
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City of Fairfax, lA October 1, 2013
THE TERMS AND CONDITIONS OF THIS AGREEMENT ("TERMS & CONDITIONS") APPLY TO ANY
AND ALL USE OF THE SERVICE BY YOU AND YOU AGREE TO BE BOUND BY THESE TERMS AND
CONDITIONS. This agreement, as amended from time to time (the "Agreement") is between you
("you", "your", "Client") and Midland GIS Solutions, including its authorized suppliers ("MGIS").
1. Hosted Service
MGIS will provide the Client and its authorized Users access to the Service during the Term, subject
to the Terms and Conditions. Subject to Client's compliance with its obligations under this
Agreement, MGIS hereby grants Client a non-exclusive license to: (i) access and execute the Software
on MGIS's application server over the Internet; (ii) use the Documentation related to the Software or
the other components of the Service; (iii) transmit data related to Client's use of the Software to and
from MGIS's application server over the Internet and store such data on MGIS's application server;
and (iv) access and use MGIS's User interface on its website.
2. Use and Access
(a) Subject to the restrictions on use as set forth herein, Client will have access to the Service for
its intended purpose and in accordance with the specifications set forth in any
Documentation relating to the Service or Software provided by MGIS. Such use and access
will be continuous on a twenty four (24) hour a day, seven (7) day a week basis except for
interruptions by reason of maintenance or downtime beyond MGIS's reasonable control.
(b) Client will not: (i) transmit or share identification or password codes to persons other than
authorized Users; (ii) permit the identification or password codes to be cached in proxy
servers and accessed by individuals who are not authorized Users; or (iii) permit access to the
Service through a single identification or password code being made available to multiple
users on a network.
(c) Client will be responsible for all equipment and software required for Client to access the
Internet including, without limitation, a web browser compatible with the Integrity Service.
(d) Client agrees that its use of the Service will be in a manner consistent with this Agreement
and with all applicable laws and regulations, including without limitation, all copyright,
trademark, patent, trade secret and export control laws, as well as those laws prohibiting the
use of telecommunications facilities to transmit illegal, obscene, threatening, harassing, or
other offensive messages. Client acknowledges that MGIS is not responsible for any use or
misuse of the Service by Client or its employees or contractors.
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(e) You expressly understand and agree that MGIS shall not be liable for any direct, indirect,
incidental, special, consequential or exemplary damages, including but not limited to,
damages for loss of profits, goodwill, use, data or other intangible losses resulting from: (i)
the use or the inability to use the service; (ii) the cost of procurement of substitute goods and
services resulting from any goods, data, information or services purchased or obtained or
messages received or transactions entered into through or from the service; (iii) statements
or conduct of any third party on the service; (v) or any other matter relating to the service.
3. Price and Payment
(a) MGIS 's fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you
shall be responsible for payment of all such taxes, levies, or duties, excluding only taxes
based solely on MGIS's income. If MGIS is required to pay or collect any federal, state, local,
or value-added tax on any fees charged under this Agreement, or any other similar taxes or
duties levied by any governmental authority, excluding taxes levied on MGIS's net income.
4. Term and Termination
(a) The term of this Agreement will commence the day the web site interface for the Service is
accessible to you via the Internet, and will continue for a period of one year, or as otherwise
mutually agreed upon (the "Term"). Thereafter this Agreement will automatically renew for
successive periods of the same duration as the initial Term ("Renewal Term") unless either
party gives the other party not fewer than thirty (30) day notice of its intent not to renew, or
unless terminated earlier under the terms contained within this Agreement.
(b) Either party may terminate this Agreement for material breach, by the other party, provided,
however, that the terminating party has given the other party at least twenty-one (21) days
written notice of and the opportunity to cure the breach. Termination for breach will not
preclude the terminating party from exercising any other remedies for breach available to it
under law.
5. Ownership of Intellectual Property
(a) Title to any and all proprietary rights in the Service components including, without limitation,
the Software, MGIS's web site and user interface will remain in and be the exclusive property
of MGIS.
(b) Client will be the owner of all data or information created by Client and stored on MGIS's
application servers (collectively, "Client Data").
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City of Fairfax, lA October 1, 2013
6. INDEMNITY OF LICENSEE
CLIENT AGREES TO INDEMNIFY AND HOLD HARMLESS MGIS, ITS AFFILIATES, OFFICERS, DIRECTORS,
EMPLOYEES, AGENTS, CONTRACTORS, REPRESENTATIVES, SUCCESSORS AND ASSIGNS FROM AND
AGAINST ANY AND CLAIMS, PROCEEDINGS, ACTIONS OR DEMANDS WHICH MAY BE BROUGHT
AGAINST MGIS OR ANOTHER OF THE INDEMNIFIED PARTIES AND AGREE TO INDEMNIFY AND
HOLD MGIS AND THE OTHER INDEMNIFIED PARTIES HARMLESS FROM AND AGAINST, ANY AND
ALL LOSSES, DAMAGES, LIABILITIES, COSTS AND EXPENSES (INCLUDING, BUT NOT LIMITED TO,
REASONABLE ATTORNEYS FEES) REAL OR PERCEIVED, THAT OCCUR, OR THAT MGIS MAY SUFFER,
SUSTAIN OR INCUR, AS A RESULT OF: (A) CLIENT'S USE OF THE SERVICES, OR (B) CLIENT'S
BREACHES OF THIS AGREEMENT. CLIENT WILL HAVE SOLE CONTROL OF THE INVESTIGATION,
PREPARATION, DEFENSE AND SETTLEMENT OF ANY SUCH INFRINGEMENT CLAIMS AND MGIS
SHALL MAKE REASONABLE EFFORTS TO PROVIDE COOPERATION AND ASSISTANCE IN ANY SUCH
INVESTIGATION, PREPARATION, DEFENSE AND SETTLEMENT.
7. Applicable Law
This Agreement shall be subject to, construed by and enforced in accordance with the laws of
Missouri and applicable federal laws without regard for its conflict of law principles and the parties
agree to attorn to the exclusive jurisdiction of the Court of Nodaway County, Missouri.
8. Entire Agreement
This Agreement constitutes the entire agreement between the parties with respect to its subject
matter, and supersedes all prior agreements, proposals, negotiations, representations or
communications relating to the subject matter. Both parties acknowledge that they have not been
induced to enter into this Agreement by any representations or promises not specifically stated
herein.
9. Amendments
MGIS may amend this Agreement by giving 30 days' notice of the proposed amendments, which
notice may be provided by e-mail. MGIS may periodically amend this Agreement, as contemplated
above, for any purpose including, without limitation, changing fees or charges for use of the Service.
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City of Foirfax, lA October 1, 201.E
EXHIBIT A
SERVICE LEVEL AGREEMENT
This Service Level Agreement ("Agreement") sets forth the details regarding the level of service and
technical support for the Service that apply when your account is in good financial standing.
1. Downtime
(a) MGIS'S SERVICES ARE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS
INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS. MGIS IS
NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING
FROM SUCH PROBLEMS.
2. Software Upgrades
(a) From time to time MGIS will release new versions of the Software and will automatically
upgrade the Software to the latest version.
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City of r-oirfox, 1A October 1, 2013
Summary of Proposed Costs
Upgraded Integrity Interface FREE
Html 5 Mobile Website $1,000.00
IN WITNESS WHEREOF, the parties hereto have set their hand to duplicates hereto this
J day of 2013.
APPROVED BY: CITY OF Fairfax, IA
Signature:
Printed name:
Title: u ter
Signature:
Printed name:
Title:
APPROVED BY: MIDLAND GIS SOLUTIONS
By:
Printed name: Kirk Larson
Title: Vice President
MIDLAND
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